Malabar Hill Mumbai Maharashtra Customer support coordinator Jobs – 164 Open Jobs Today

Lead Management Executive (Patient Sales & CRM)
Dr. Sheth's Skin & Hair Clinics —Mumbai, Maharashtra
- From ₹25,000 a month
- Full-time
- Sales
- Customer service
- English
- Health insurance
- Paid sick time
Quick apply
5d
Sales Coordinator
gHRig People Solutions —Mumbai, Maharashtra
- ₹16,00,000 a year
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
Quick apply
Front Desk Executive – Health Care
Gray Matrix Solutions —Mumbai District, Maharashtra
- Full-time
- Remote
- Spanish
- Customer service
- English
- Health insurance
Quick apply
7d
Channel Partner Coordinator
House of Biryan —Mumbai, Maharashtra
- ₹18,000 - ₹24,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
- Paid time off
- Work from home
Quick apply
Candidate Sourcing & Operations Coordinator
Opportune Technologies Pvt Ltd —Mumbai, Maharashtra
- Up to ₹30,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
Quick apply
6d
Camp Coordinator Executive
Neodocs —Powai, Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
14d
Helpdesk Coordinator
ComUnus Technologies Pvt Ltd —Goregaon, Mumbai, Maharashtra
- Up to ₹2,00,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Flexible schedule
Quick apply
Service Coordinator
Electronic and Engineering company India Pvt Ltd —Andheri West, Mumbai, Maharashtra
- ₹15,000 - ₹25,000 a month
- Full-time
- CRM software
- English
- Data entry
- Paid time off
- Cell phone reimbursement
Quick apply
Co-ordinator
MicroWorld Software Services Pvt. Ltd —Andheri East, Mumbai, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Quick apply
4d
Sales Coordinator
Electronic and Engineering company India Pvt Ltd —Andheri West, Mumbai, Maharashtra
- ₹20,000 - ₹35,000 a month
- Full-time
- Sales
- Analysis skills
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
Sales Coordinator
Work Benches Technologies —Mumbai, Maharashtra
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Health insurance
Quick apply
Export Documentation Coordinator
Jolly Clamps Pvt. Ltd —Goregaon, Mumbai, Maharashtra
- ₹3,00,000 - ₹3,25,000 a year
- Full-time
- Microsoft Excel
- English
- Master's degree
Quick apply
Asst. Manager/ Manager Commercial Operations & Sales Coordinator (Pharma Background)
Imago & Getter India Pvt. Ltd. —Ghatkopar West, Mumbai, Maharashtra
- From ₹40,000 a month
- Email
- Microsoft Excel
- Sales
- Customer service
- Health insurance
- Cell phone reimbursement
Quick apply
Examination Coordinator
Shri Vile Parle Kelavani Mandal —Mumbai, Maharashtra
- Microsoft Excel
- Customer service
- Master's degree
Examination Coordinator
Narsee Monjee Institute of Management Studies (NMIMS) —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Doctoral degree
- Customer service
Project Coordinator
Zeeco —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
Quick apply
13d
Sales Coordinator cum Lead Generation Specialist-(Remote)
CubeInnovators Technologies Private Limited —Mumbai, Maharashtra
- ₹20,000 - ₹25,000 a month
- Email
- Remote
- CRM software
- Sales
- Marketing
- Paid time off
- Paid sick time
Quick apply
7d
Logistics & Sales Coordinator
Precise Biopharma Pvt Ltd —Mumbai, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- ERP systems
- Microsoft Office
- In-person
- Cell phone reimbursement
- Flexible schedule
Quick apply
CRM Executive / Sales Co-ordinator (Jewelry)
SINGEM Lifeskills —Mumbai, Maharashtra
- ₹30,000 - ₹60,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
Project Coordinator - IBS
Maersk —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Communication skills
12d

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Lead Management Executive (Patient Sales & CRM)

Dr. Sheth's Skin & Hair Clinics
Mumbai, Maharashtra

Quick apply

Job details

Permanent | Full-time
From ₹25,000 a month
5 days ago

Benefits

Provident Fund
Leave encashment
Health insurance
Paid sick time

Qualifications

Sales
Customer service
English
Microsoft Office
Administrative experience
Inside sales
Bachelor's degree
Front desk
Computer skills
Hindi
Lean management
Communication skills

Full job description

JOB DESCRIPTION

Job Title: Inbound Leads & Patient Coordinator

Experience Level: Minimum 3–5 years in telecalling, customer service, inside sales, lead management, front office or similar. Experience in a skin clinic, healthcare or service industry preferred.

Function: Operations

Location: Juhu, Mumbai

Reports to: Clinic Manager, Dr. Sheth’s Management

Job Summary

Dr. Sheth's Skin & Hair Clinics is looking for an enthusiastic and customer-focused professional to manage all inbound enquiries generated through marketing campaigns, digital advertising, website, WhatsApp and phone calls.

The primary responsibility of this role is to convert enquiries into clinic consultations by understanding patient concerns, answering questions, building confidence and scheduling appointments.

In addition, the candidate will support front desk operations, including appointment scheduling, handling incoming calls, patient registration, follow-ups and other reception-related responsibilities to ensure a seamless patient experience.

Key Duties and Responsibilities

Handle all inbound enquiries received via phone, WhatsApp, website, CRM and marketing campaigns.
Understand patient requirements, answer queries, explain treatments and convert enquiries into consultation appointments.
Execute timely follow-ups, appointment reminders and re-engagement of prospective patients to maximise clinic visits.
Maintain accurate lead records, update the CRM and track enquiries from first contact to consultation.
Coordinate appointments with doctors and clinic teams to ensure a smooth patient experience.
Handle front desk responsibilities including answering calls, welcoming patients, scheduling appointments and supporting patient registration.
Prepare basic lead conversion and follow-up reports and assist with other operational or administrative tasks as required.

Skills Required

Excellent communication skills – Strong verbal and written communication in English and Hindi with a clear, confident and professional telephone manner.
Sales & persuasion – Ability to understand patient concerns, build trust, handle objections and confidently convert enquiries into consultation appointments.
Customer service orientation – Friendly, empathetic and patient-focused approach with the ability to create a positive first impression and deliver exceptional service.
Organisation & follow-up – Strong organisational skills with the ability to manage multiple enquiries, prioritise follow-ups and ensure no lead is missed.
CRM & computer proficiency – Comfortable using CRM software, Microsoft Office, Google Workspace, Email and WhatsApp Business while maintaining accurate records.
Teamwork & adaptability – A proactive team player with a willingness to learn clinic workflows, support front desk operations and adapt to changing business requirements.

Educational Qualification

Bachelor’s degree preferred, experience in a similar field can outweigh Graduation.

Pay: From ₹25,000.00 per month

Benefits:

Health insurance
Leave encashment
Paid sick time
Provident Fund

Application Question(s):

Do you have experience working in a skin clinic, or healthcare facility?

Experience:

Inside sales: 3 years (Preferred)
Lean management: 3 years (Preferred)
Telecalling: 2 years (Preferred)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in malabar hill mumbai maharashtra

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Export Documentation Coordinator

Asst. Manager/ Manager Commercial Operations & Sales Coordinator (Pharma Background)

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Sales Coordinator cum Lead Generation Specialist-(Remote)

Logistics & Sales Coordinator

CRM Executive / Sales Co-ordinator (Jewelry)

Project Coordinator - IBS

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