Saravanampatti Coimbatore Tamil Nadu Customer service manager Jobs – 150 Open Jobs Today

Officer, Branch Relationship Manager,Growth, Consumer Banking Group
DBS Bank —Uppilipalayam, Coimbatore, Tamil Nadu
- Full-time
- Master's degree
- 12th Pass
- Bachelor's degree
8d
banking job
AIIC Global Logistics Pvt Ltd —Coimbatore, Tamil Nadu
- From ₹25,000 a month
- Full-time
- Customer service
- Financial services
- In-person
Quick apply
8h
Sales Manager
Hawaii Store —Coimbatore, Tamil Nadu
- ₹30,000 - ₹32,000 a month
- Full-time
- CRM software
- Sales
- English
- Health insurance
Quick apply
10h
Business Development Executive (BDE)
GRAM ENVOSOLUTION PVT LTD —Coimbatore, Tamil Nadu
- From ₹25,000 a month
- Full-time
- Sales
- English
- Microsoft Office
- Cell phone reimbursement
- Paid sick time
Quick apply
12d
Program Coordinator (sales & operations)
My LifeWheel Edtech Private Limited —Coimbatore, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
14d
Area Business Manager-Retail
Titan Company —Coimbatore, Tamil Nadu
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
New Business Development Manager
Sarathi Germinate Nidhi limited —Coimbatore, Tamil Nadu
- ₹25,000 - ₹40,000 a month
- Full-time
- Finance
- Master's degree
- Business development
Quick apply
Die Casting - DBM (Sales & Marketing Manager)
E Solution infotech pvt Ltd —Sulur, Tamil Nadu
- ₹30,296.62 - ₹72,769.87 a month
- Full-time
- Sales
- Marketing
- Microsoft Office
Quick apply
Commercial Manager
ARC PARCEL SERVICE PRIVATE LIMITED —Coimbatore, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- GAAP
- Accounting
- In-person
Quick apply
Manager - Corporate Sales
Motherhood Hospitals —Coimbatore, Tamil Nadu
- ₹9,970.60 - ₹45,000.00 a month
- Full-time
- Sales
- Customer service
- Business development
Quick apply
2d
Senior Process Associate
Hillenbrand Corporate —Coimbatore, Tamil Nadu
- Email
- Microsoft Excel
- Microsoft Office
- Finance
Jewellery Showroom Manager
DAR Jewellery —Coimbatore, Tamil Nadu
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Sales
- Merchandising
- Bachelor's degree
Quick apply
1d
Business Development Associate
GRAM ENVOSOLUTION PVT LTD —Coimbatore, Tamil Nadu
- From ₹25,000 a month
- Full-time
- Sales
- English
- Microsoft Office
- Cell phone reimbursement
- Flexible schedule
Quick apply
13d
Senior Sales Executive (Home automation products)
Elitez Recruitment Services Private Limited —Sai Baba Colony, Coimbatore, Tamil Nadu
- ₹6,00,000 - ₹7,00,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
Assistant Store Manager
Hawaii Store —Coimbatore, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- Bachelor's degree
- Business Administration
- Health insurance
- Cell phone reimbursement
Quick apply
Senior Relationship Manager
JUBILANT CAPITAL —Coimbatore, Tamil Nadu
- ₹35,000 - ₹45,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
Retail Store Manager
Wedtree eStore Private Limited —Coimbatore, Tamil Nadu
- ₹20,000 - ₹40,000 a month
- Weekend availability
- Management
- English
- Bachelor's degree
- Health insurance
- Food provided
Quick apply
Cashier & Billing Executive
Ideal Stores —Coimbatore, Tamil Nadu
- ₹20,000 a month
- Full-time
- Customer service
- Accounting
- Computer skills
Quick apply
Senior Officer, Area Sales Manager, Consumer Banking Group
DBS Bank —Puliakulam, Coimbatore, Tamil Nadu
- Full-time
- Communication skills
Sales Trainer
eGrove Systems Pvt. Ltd —Coimbatore, Tamil Nadu
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11h

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Officer, Branch Relationship Manager,Growth, Consumer Banking Group

DBS Bank -
Uppilipalayam, Coimbatore, Tamil Nadu

Apply Now

Job details

Full-time
8 days ago

Qualifications

Master's degree
12th Pass
Bachelor's degree
MBA
Communication skills
Banking

Full job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.

Responsibilities

To deliver exceptional volume and revenue performance with a primary focus on acquiring new-to-bank (NTB) DBS clients having an AUM

INR 1 million through a “need-based approach,” while also engaging and growing existing clients.
To drive sustained acquisition momentum through active sourcing, local market penetration, and network building, and ensure client coverage and product penetration via cross-sell and up-sell of DBS products and services.
To manage & maintain the highest customer satisfaction and service levels through proactive client engagement & relationship management, coordinating internally with DBS Service, Distribution, and Product teams.

Primary ownership of NTB acquisition: Consistently acquire and upgrade quality clients in the branch catchment with a strong focus on sourcing new affluent clients into the Treasures segment.
Build and execute a robust acquisition pipeline through self-sourcing, referrals, branch walk-ins, local area prospecting, corporate and community engagement.
Engage with existing customers to deepen the wallet share through retention and growth of AUM.

Accountable for achieving monthly & annual volume and revenue objective, as agreed.
Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth for both newly acquired and existing clients.
Ensure proper implementation & execution of product strategies through effective relationship management.
Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions
Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.
Drive and deliver exemplary customer service in the local market and uphold DBS service standards.
Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.
Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.

Establish DBS as the primary banker for newly acquired clients and strengthen its position as a prominent banking provider through consistent acquisition and superior service delivery.

Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M

Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.
Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.
Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork
Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.
Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.
To exercise appropriate due diligence while on-boarding and engaging with clients.
Establish DBS as a primary banker for clients and as a prominent banking provider in India.

Requirements

Minimum 2 years of experience in a reputed bank and proficient in banking products
Preferably MBA (not mandatory)
Mandatory - Graduate (10+2+3 years of education)
AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage
Strong Relationship Management and influencing skills
Strong service orientation, customer-centric behavior
Effective probing and listening skills.
Self-driven and ambitious.
Good written and verbal communication skills
Results-orientated & the ability to deliver results under pressure
In-depth knowledge of local market and competition.
Understanding of competitive positioning
Focused on developing image and goodwill of the brand
Creative, inquisitive mind with problem solving abilities
Ability to deliver results within tight timelines
Attention to details, analyzing abilities

Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures

Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.
Understanding of KYC requirements & Anti-money Laundering Policies.

Knowledge of financial markets and products to assist in meaningful engagement with client

Management of clients and prospects for acquisition and deepening of wallet share

Close interaction with Branch Manager, BOSH, CSO, CH, RH, Treasures RM’s and Treasures Elite Team Leader
Operations team to ensure consistent delivery of volume and revenue targets.
Close and regular interaction with Branch Product specialists for effective skill / knowledge

Development of self and explore potential in existing books through joint engagement with clients

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements

Location:

Uppilipalayam, Coimbatore

Job:

Product Sales

Schedule:

Regular

Employee Status:

Full time

Apply Now

Refine Your Search

customer service manager jobs in saravanampatti coimbatore tamil nadu

Officer, Branch Relationship Manager,Growth, Consumer Banking Group

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