Madgaon Goa Customer service Jobs – 89 Open Jobs Today

Front Office Manager
Regenta Place Vasco —Vasco Da Gama, Goa
- ₹12,632.43 - ₹37,916.02 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Food provided
Quick apply
Front Office Associate
Holiday Inn Resort Goa —Cavelossim, Goa
- ₹10,000 - ₹15,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Health insurance
- Life insurance
Quick apply
11d
Guest Relationship Manager
Jamies Club Goa —Goa, Goa
- ₹15,355.52 - ₹44,571.15 a month
- Full-time
- Customer service
- Business development
- In-person
- Cell phone reimbursement
- Food provided
Quick apply
Front Office Associate
Alagoa Resorts and Villas —Betalbatim, Goa
- ₹14,000 - ₹18,000 a month
- Weekend availability
- Hospitality
- Customer service
- English
- Food provided
Quick apply
11d
Front Desk Executive
Goa Travel Tales —Goa, Goa
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- English
- 12th Pass
Quick apply
Front office associate
Regenta Baywatch Resort —Colva, Goa
- ₹10,000 - ₹15,000 a month
- Full-time
- Bilingual
- Customer service
- English
- Food provided
Quick apply
14d
Urgent Hiring || Store Manager
O3Hire —Goa, Goa
- ₹4,00,000 - ₹5,50,000 a year
- Urgently hiring
- Sales
- Customer service
- In-person
- Cell phone reimbursement
Quick apply
Front Office Executive (Receptionist)
Foxoso Hospitality Pvt Ltd —Goa, Goa
- ₹22,000 - ₹26,000 a month
- Microsoft Powerpoint
- Microsoft Word
- English
- Food provided
Quick apply
5d
Room Attendant
The Baywatch Resort, Goa —Colva, Goa
- ₹10,000 - ₹15,000 a month
- Weekend availability
- Customer service
- English
- Microsoft Office
Quick apply
14d
Front Office Receptionist
L M Reborn —Panaji, Goa
- ₹12,000 - ₹25,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
6d
Front Office Associate
Ocean Palms Goa —Goa, Goa
- ₹16,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Health insurance
- Food provided
Quick apply
12d
Client Relationship Manager ( Real Estate )
S&N Products —Panaji, Goa
- ₹45,000 - ₹55,000 a month
- Full-time
- Sales
- Salesforce
- English
- Commuter assistance
Quick apply
3d
Product Manager
SPARK+ Technologies —Goa, Goa
- ₹18,000 - ₹30,000 a month
- Full-time
- Presentation skills
- In-person
- Communication skills
- Flexible schedule
- Paid sick time
Quick apply
4d
Sales Executive
Kamal Motors —Verna, Goa
- ₹15,000 - ₹40,000 a month
- Full-time
- CRM software
- Sales
- Customer service
- Health insurance
- Life insurance
Quick apply
8d
Guest Service Officer
Grand Hyatt Goa —Bambolim, Goa
- Full-time
- Hospitality
- Customer service
- Diploma
Front Office Associate/ Supervisor
Hotel Park Prime Goa —Panaji, Goa
- ₹13,000 - ₹18,000 a month
- Full-time
- Customer service
- English
- Administrative experience
- Health insurance
- Food provided
Quick apply
13d
Front Office Manager
Alila Diwa Goa —Goa, Goa
- Full-time
- Hospitality
- Administrative experience
- Bachelor's degree
Front Office Associate
Panjim Gymkhana —Panaji, Goa
- ₹15,000 - ₹20,000 a month
- Weekend availability
- Hospitality
- Front desk
- Computer skills
- Food provided
Quick apply
4d
Customer Relationship Executive (CRE)
Crystal tradelinks —Goa, Goa
- From ₹17,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Paid sick time
Quick apply
5d
Service In-charge
Goa Rajee Auto Pvt Ltd —Ponda, Goa
- ₹15,000 - ₹16,000 a month
- Full-time
- Bachelor's degree
- In-person
- Diploma
- Health insurance
Quick apply

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Front Office Manager

Regenta Place Vasco
Vasco Da Gama, Goa

Quick apply

Job details

Permanent | Full-time
₹12,632.43 - ₹37,916.02 a month

Benefits

Provident Fund
Food provided

Qualifications

Microsoft Powerpoint
Customer service
Microsoft Office
Administrative experience
Office experience

Full job description

· Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.

· Work in conjunction with accounting to maintain and minimize levels of account receivables.

· Responsible for budgeting, forecasting, financial planning and management of the Front Office.

· Activities centre on identification of strengths and weaknesses and the development of plans and strategies to ensure business development.

· Report on a regular basis to the Room Division Manager on the performance of the Front Office against budgets, sales and profit projections.

· Analyze variances and monitor the impact of initiatives and corrective actions.

· Responsible for sales to guests through the Front Desk and any actions taken by the incumbent that can impact on volume of business.

· Responsible for direct link between effort expended and decisions made and revenue generated by Front Office.

· Have control over the elements that determine profit and loss.

· Responsible for all major operating expenses and has the capacities to set margins and manage the business against profit projections.

· Make decision that relates to profit and loss.

· Responsible for the financial management of the operation.

· Responsible for the timely payment of long stay bills. Update the Rooms Division Manager for any bills unsettled in a timely manner.

· Ensure all guests are being treated in an efficient and courteous manner that all Royal Orchid standards are being applied.

· Ensure all Front Office quality standards are complied with and that policies and procedures are consistently applied.

· Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.

· Responsible for the Guest Loyalty programme and ensure that all guests who are members are appropriately recognized, meeting all Royal Orchid Hotels Ltd. Standards.

· Responsible for promoting the product and services to the targeted customer/guest group. Develop promotional programmes, point of sales materials, merchandising activities.

· Responsible for enhancing the product and service that is presented to the guest.

· Able to make changes that respond to the marketplace and to guest needs, both present and anticipated.

· Recommend changes to the product and services. Use market research to develop new products and services.

· Responsible for the hiring, training, and direction of new department associates.

· Ensure the timely completion of performance appraisals.

· Give direction and be responsible for the implementation of plans.

· Monitor plans’ effectiveness and introduce changes in response to the marketplace, including setting targets, planning and scheduling work and performance indicators that are typically productivity and efficiency measures.

· Able to exercise hire and fire discretion within Royal Orchid policies.

· Operate the department within Royal Orchid policies as they relate to the ethical codes, standards of good business practice and local laws and regulations.

· Responsible for maintaining quality of product and ensuring consistency in its delivery and standards.

· Report on a regular basis to the Room Division Manager against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions.

· Provide support of a specialist nature to the Rooms Divisions Manager and the Department Managers.

· Work in support of team goals and measure effectiveness by the quality of decision making at the senior level as well as through the profit and service performance at the individual unit level.

· Identify VIP, regular and long staying guest, develop rapport to offer personalized service and assistance

Pay: ₹12,632.43 - ₹37,916.02 per month

Benefits:

Food provided
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in madgaon goa

Front Office Manager

Front Office Associate

Guest Relationship Manager

Front Office Associate

Front Desk Executive

Front office associate

Urgent Hiring || Store Manager

Front Office Executive (Receptionist)

Room Attendant

Front Office Receptionist

Front Office Associate

Client Relationship Manager ( Real Estate )

Product Manager

Sales Executive

Guest Service Officer

Front Office Associate/ Supervisor

Front Office Manager

Front Office Associate

Customer Relationship Executive (CRE)

Service In-charge

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