Dwarka Phase 2 Delhi Delhi Crm content manager Jobs – 152 Open Jobs Today

CRM Manager (Tour and Travel)
Sai Creations —Gurugram, Haryana
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Marketing
- Health insurance
- Paid time off
Quick apply
14d
CRM Content Manager
Habuild Healthtech Private Limited —Gurugram, Haryana
- Writing skills
- Analysis skills
Quick apply
14d
Client Servicing Manager
Big Leap Digital Services Pvt Ltd —Gurugram, Haryana
- ₹40,000 - ₹50,000 a month
- Full-time
- Marketing
- Master's degree
- Project management
- Work from home
- Paid sick time
Quick apply
1d
Customer Experience Manager – Retail & Online / Omni-Channel
Ogaan Media —Delhi, Delhi
- ₹50,000 - ₹1,00,000 a month
- Full-time
- Management
- Customer service
- Analysis skills
- Paid time off
Quick apply
6d
Growth Manager D2C
Merlin Brands Pvt Ltd —Delhi, Delhi
- Up to ₹25,00,000 a year
- Full-time
- CRM software
- Master's degree
- Business Administration
- Health insurance
- Flexible schedule
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Senior Manager, Communications for Airbus India and South Asia
Airbus India Private Limited —Delhi, Delhi
- Email
- Salesforce
- English
- Master's degree
Digital Marketing Manager
Studytainment Smart Learning PVT LTD —Dwarka, Delhi, Delhi
- ₹35,000 - ₹50,000 a month
- Full-time
- Marketing
- Master's degree
- Bachelor's degree
Quick apply
6d
Duputy Manager - Performance Marketing
Holiday Tribe —Gurugram, Haryana
- ₹10,00,000 - ₹15,00,000 a month
- Full-time
- Analysis skills
- In-person
- Marketing
Quick apply
14d
Meta & Google Ads Specialist (Performance Marketing)
Touchstone Infotech LLP —Dwarka, Delhi, Delhi
- ₹30,000 - ₹45,000 a month
- Full-time
- Social media management
- Analysis skills
- Presentation skills
- Health insurance
- Paid time off
Quick apply
Assistant Manager - CRM
Great Learning —Gurugram, Haryana
- CRM software
- Communication skills
- Marketing
Manager - Business Development
Creativouch India —Gurugram, Haryana
- Up to ₹6,00,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Business development
- Cell phone reimbursement
- Flexible schedule
Quick apply
1d
Senior Account Manager
Motus Buildwell Engineers LLP —Bhikaji Cama Place, Delhi
- Up to ₹60,000 a month
- Full-time
- CRM software
- Hospitality
- Master's degree
Quick apply
11d
Proposal Manager
AtkinsRéalis —Gurugram, Haryana
- Full-time
- Remote
- Analysis skills
- Communication skills
- Time management
- Health insurance
Chief Technology Officer (CTO)
Redial Clinic Pvt Ltd —Green Park, Delhi, Delhi
- ₹35,000 - ₹60,000 a month
- Full-time
- CRM software
- EMR systems
- In-person
- Paid time off
- Flexible schedule
Quick apply
1d
CRM Content Writer
VML —Gurugram, Haryana
- Hybrid work
- Writing skills
- Communication skills
- Marketing
Quick apply
APAC Brand Manager
OLIVER Agency - APAC —Gurugram, Haryana
- Remote
- Analysis skills
- AI
- Communication skills
Quick apply
5d
Sales Manager - US Market
RekNomics —Gurugram, Haryana
- ₹12,00,000 - ₹20,00,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
Quick apply
Senior Director - CRM
VML —Gurugram, Haryana
- Hybrid work
- Salesforce
- Project management
- Marketing
Quick apply
Performance Marketing & SEO Specialist (Part-Time)
Eleva8e Digital —Dwarka, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Part-time
- Hybrid work
- Master's degree
- Analysis skills
- APIs
Quick apply
Content Marketing Manager – Enterprise AI
QubeLabs —Delhi, Delhi
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Marketing
- Master's degree
- Bachelor's degree
Quick apply
11d

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CRM Manager (Tour and Travel)

Sai Creations -
Gurugram, Haryana

Quick apply

Job details

Permanent | Full-time
₹12,00,000 - ₹15,00,000 a year
14 days ago

Benefits

Provident Fund
Leave encashment
Health insurance
Paid time off
Flexible schedule
Life insurance
Food provided
Paid sick time

Qualifications

Customer segmentation
Analysis skills
Conversion optimisation
Marketing automation
Marketing
Copywriting

Full job description

CRM Manager

About the Role

We're looking for an experienced CRM Manager

This isn't a traditional CRM role where success is measured only by building automated

workflows. We want someone who obsesses over the customer's experience at every

touchpoint—someone who thinks deeply about what we say, when we say it, and why it drives

action.

You'll design end-to-end customer journeys that convert browsers into bookers, first-time

customers into loyal travellers, and inactive users into returning advocates. You'll combine

behavioral insights, compelling micro-copy, experimentation, and data to create experiences that

feel timely, personal, and valuable.

If you're someone who notices every push notification you receive, rewrites marketing emails in

your head, and believes the right message at the right moment can change customer behavior,

you'll love this role.

Key Responsibilities

Customer Journey Design

● Design, build, and optimize end-to-end customer lifecycle journeys across acquisition,

onboarding, engagement, booking, retention, cross-sell, and win-back.

● Map customer touchpoints across multiple channels to identify friction, drop-offs, and

opportunities for engagement.

● Build automated, behavior-driven journeys that deliver personalized experiences at every

stage of the customer lifecycle.

● Create audience segmentation strategies based on user behavior, booking intent,

engagement, demographics, and lifecycle stage.

● Continuously improve journey performance using customer insights, data, and

experimentation.

Content, Nudges & Copywriting

● Own the messaging strategy across CRM channels including Push Notifications, Email,

SMS, WhatsApp, and In-App Messaging.

● Write, edit, and refine high-converting micro-copy that is concise, persuasive, and

aligned with the Thrillophilia brand.

● Design behavioral nudges using principles from psychology and behavioral economics to

encourage bookings, repeat purchases, and deeper engagement.

● Collaborate with Design to create CRM communications that are visually engaging and

conversion-focused.

● Maintain consistency in tone of voice while adapting messaging for different customer

segments and journey stages.

● Continuously improve messaging through customer feedback, data, and experimentation.

Data, Testing & Optimization

● Plan and execute A/B and multivariate experiments across subject lines, copy, CTAs,

send times, audience segmentation, and journey logic.

● Analyze campaign performance and customer behavior to identify opportunities for

optimization.

● Monitor key CRM metrics including:

○ Open Rate

○ Click-Through Rate (CTR)

○ Conversion Rate

○ Booking Rate

○ Customer Retention

○ Churn

○ Customer Lifetime Value (LTV)

○ Revenue per User

● Build Weekly, Monthly calendars, dashboards and present actionable insights to

stakeholders.

● Use data to recommend improvements that directly impact customer engagement and

business growth.

Cross-functional Collaboration

● Partner closely with Product, Growth, Design, Data, and Engineering teams to deliver

seamless customer experiences.

● Work with content and creative teams to ensure messaging aligns with campaigns and

product launches.

● Collaborate with analytics teams to define success metrics and measure journey

performance.

● Champion a customer-first mindset across the organization by advocating for thoughtful,

experience-led communication.

Qualifications & Experience

We're looking for someone who blends analytical thinking with creative instinct.

What You'll Bring

● 3–5 years of experience in CRM, Lifecycle Marketing, Retention Marketing, or Growth

Marketing.

● Proven experience designing and managing complex customer lifecycle journeys at scale.

● Strong understanding of customer segmentation, automation, personalization, and

lifecycle marketing principles.

● Exceptional copywriting skills with a sharp eye for micro-copy, UX writing, and

conversion-focused messaging. You care as much about the words inside a push

notification as the automation behind it.

● Experience writing compelling CRM communication across Email, Push Notifications,

SMS, WhatsApp, and In-App channels.

● Hands-on experience with CRM and marketing automation platforms such as CleverTap,

MoEngage, WebEngage, or similar platforms.

● Strong analytical skills with experience using data to optimize customer journeys and

campaign performance.

● Comfortable working with experimentation frameworks, A/B testing, and performance

reporting.

● A natural curiosity about customer behavior and a passion for understanding what

motivates people to act.

● Excellent collaboration and stakeholder management skills.

Bonus Points

● Experience in travel, consumer internet, e-commerce, marketplaces, or high-growth

startups.

● Familiarity with behavioral psychology, persuasion principles, and habit-forming product

design.

● Understanding of AI-assisted personalization and CRM automation.

Why Join Thrillophilia?

At Thrillophilia, you'll have the opportunity to shape the customer experience for millions of

travellers and directly influence business growth.

Here's what you can expect:

● Work on customer journeys at a meaningful scale with millions of users.

● High ownership and the freedom to experiment with new ideas.

● A collaborative team that values creativity, speed, and data-driven decision making.

● Opportunity to work alongside experienced leaders across Growth, Product, Data, and

Design.

● Competitive compensation and strong opportunities for career growth.

● Most importantly, you'll help inspire people to travel, explore, and create unforgettable

memories.

Location: Gurgaon - Hybrid

Experience: 3–5 Years

If you're excited about creating customer experiences where every message matters and every

journey is designed with intention, we'd love to hear from you.

Pay: ₹1,200,000.00 - ₹1,500,000.00 per year

Benefits:

Flexible schedule
Food provided
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: Hybrid remote in Gurgaon, Haryana

Quick apply

Refine Your Search

crm content manager jobs in dwarka phase 2 delhi delhi

CRM Manager (Tour and Travel)

CRM Content Manager

Client Servicing Manager

Customer Experience Manager – Retail & Online / Omni-Channel

Growth Manager D2C

Senior Manager, Communications for Airbus India and South Asia

Digital Marketing Manager

Duputy Manager - Performance Marketing

Meta & Google Ads Specialist (Performance Marketing)

Assistant Manager - CRM

Manager - Business Development

Senior Account Manager

Proposal Manager

Chief Technology Officer (CTO)

CRM Content Writer

APAC Brand Manager

Sales Manager - US Market

Senior Director - CRM

Performance Marketing & SEO Specialist (Part-Time)

Content Marketing Manager – Enterprise AI

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