Okhla, Delhi, Delhi Guest service Jobs – 572 Open Jobs Today

Customer Relationship Manager
Lachi —Okhla, Delhi, Delhi
- ₹30,000 - ₹40,000 a month
- Full-time
- Sales
- English
- Administrative experience
- Commuter assistance
Quick apply
2d
Guest Service Associate
PVR INOX LTD —Noida, Uttar Pradesh
- ₹18,610 - ₹22,883 a month
- Urgently hiring
- Hospitality
- Customer service
- Front desk
- Health insurance
- Flexible schedule
Quick apply
Reservation Executive
Espire Hospitality Limited —Okhla, Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
Quick apply
8d
Guest Service Associate Gold
PVR INOX LTD —Noida, Uttar Pradesh
- ₹22,800 - ₹26,000 a month
- Urgently hiring
- Customer service
- English
- In-person
- Commuter assistance
- Health insurance
Quick apply
Service Associate
PVR INOX Limited —Dwarka, Delhi, Delhi
- ₹24,628 a month
- Weekend availability
- English
- 12th Pass
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Customer Support Executive (CSE)
THE SOCIAL STAYS —Okhla, Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Master's degree
- Cell phone reimbursement
- Paid sick time
Quick apply
7d
Senior Server / Guest Service Associate
INSTA RESTAURANTS PVT. LTD —East of Kailash, Delhi, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- Hospitality
- Customer service
- English
- Paid time off
- Flexible schedule
Quick apply
Service Associate
PVR INOX LTD —Dwarka, Delhi, Delhi
- ₹18,000 - ₹20,000 a month
- Full-time
- English
- 12th Pass
- In-person
- Health insurance
Quick apply
General Manager
HRM solutions —South East District, Delhi
- ₹40,00,000 - ₹45,00,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Business development
- Flexible schedule
- Paid sick time
Quick apply
Reservations Sales Agent
Ekaanta —Delhi, Delhi
- ₹25,000.63 - ₹30,000.14 a month
- Full-time
- Hospitality
- Sales
- English
Quick apply
Cashier
Shubh Lagan Hospitality —Preet Vihar, Delhi, Delhi
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Cashiering
- Food provided
Quick apply
Guest Relations Manager
HPK & Associates —New Delhi District, Delhi
- ₹39,028.56 - ₹61,392.15 a month
- Full-time
- Hospitality
- Customer service
- English
- Cell phone reimbursement
- Food provided
Quick apply
Receptionist
Drink and Dine —Noida, Uttar Pradesh
- ₹15,603.71 - ₹25,247.29 a month
- Weekend availability
- Microsoft Word
- Hospitality
- Customer service
- Food provided
Quick apply
1d
Guest Relations Executive
Lifeyoga Private Limited —Chanakyapuri, Delhi, Delhi
- ₹20,000 - ₹40,000 a month
- Full-time
- Hospitality
- English
- Bachelor's degree
- Paid time off
Quick apply
Guest Relationship Executive
InfraBrick Builders Pvt Ltd —Noida, Uttar Pradesh
- ₹30,000 - ₹40,000 a month
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
23h
Urgent Hiring: Receptionist / Front Desk Executive
Ebotics Solutions —Noida, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Urgently hiring
- Walk-in
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Quick apply
Event Hospitality Staff
Gopratle —Delhi, Delhi
- ₹20,000 - ₹45,000 a month
- Part-time
- Hospitality
- English
- Microsoft Office
Quick apply
11d
Guest Relation Executive
Bird Delhi General Aviation Services Private Limited —Delhi, Delhi
- ₹15,000 - ₹40,000 a month
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Customer Service Manager
International Workplace Group plc —Nehru Place, Delhi, Delhi
- ₹3,40,000 - ₹4,70,000 a year
- Full-time
- English
- In-person
6d
Assistant General Manager
Southgate Resorts & Hotels Pvt. Ltd. —South East District, Delhi
- ₹35,000 - ₹55,000 a month
- Weekend availability
- Management
- Bachelor's degree
- Business Administration
- Food provided
- Paid sick time
Quick apply
10d

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Customer Relationship Manager

Lachi
Okhla, Delhi, Delhi

Quick apply

Job details

Full-time
₹30,000 - ₹40,000 a month
2 days ago

Benefits

Internet reimbursement
Commuter assistance
Leave encashment

Qualifications

Sales
English
Administrative experience
Business development
Bachelor's degree
Customer relationship management
Relationship management
Hindi
Communication skills
Marketing
Negotiation

Full job description

Customer Relationship Manager – Luxury Gifting & Wedding Invitations

Company: Lachi
Location: Okhla Industrial Area, New Delhi
Employment Type: Full-time | Work from Office
Experience: 3–6 years in customer relations, luxury retail, hospitality, wedding services or a similar client-facing role

About Lachi

Lachi is a premium personalised stationery, gifting and wedding invitation brand based in New Delhi. We work closely with discerning individuals, families, wedding clients and corporate customers to create thoughtfully designed, personalised products and invitations.

We are looking for a polished, warm and highly organised Customer Relationship Manager who can understand client requirements, guide customers confidently and ensure a seamless experience from the first enquiry to the completion of an order.

Key ResponsibilitiesCustomer Enquiries and Relationship Management

Handle inbound calls, WhatsApp messages, website enquiries and social media leads.
Understand each customer’s requirements and recommend suitable Lachi products, personalisation options and gifting solutions.
Explain product details, pricing, quantities, timelines, customisation possibilities and the ordering process clearly.
Follow up with interested customers and convert qualified enquiries into orders.
Maintain a professional, courteous and responsive tone across all client interactions.
Build long-term relationships with repeat customers and important clients.

Wedding Invitation Clients

Speak with wedding clients and families to understand their invitation requirements, wedding functions, preferred style, quantity, budget and timelines.
Introduce clients to Lachi’s printed invitations, stationery and motion e-invite services.
Coordinate consultations and guide clients through available designs, formats and customisation options.
Prepare and share relevant information, proposals and quotations in coordination with the design and management teams.
Follow up with wedding leads and maintain clear communication throughout the design and production process.
Manage client expectations regarding revisions, approvals, payment schedules and delivery timelines.

Showroom and Client Meetings

Welcome and assist customers visiting the Lachi showroom.
Present products and collections in a refined and engaging manner.
Conduct client consultations and help customers make suitable selections.
Ensure that the showroom and consultation area remain organised and client-ready.
Coordinate appointments and prepare relevant samples before meetings.

Order and Internal Coordination

Record client requirements accurately and share complete briefs with the design, production and dispatch teams.
Maintain organised records of enquiries, follow-ups, quotations, orders and payments.
Track ongoing orders and proactively update clients regarding approvals, production and dispatch.
Coordinate with internal teams to ensure commitments and timelines are met.
Identify urgent matters, potential delays or client concerns and escalate them promptly.
Assist with other customer experience, showroom and administrative responsibilities when required.

Ideal Candidate

Has excellent spoken and written communication skills in English and Hindi.
Is confident speaking with premium clients, wedding families and senior decision-makers.
Has a polished, warm and professional personality.
Is patient, attentive and capable of understanding detailed or evolving client requirements.
Possesses strong follow-up, organisation and multitasking skills.
Is commercially aware and comfortable converting enquiries into sales without being overly aggressive.
Can manage multiple conversations and orders while maintaining accuracy.
Is comfortable using WhatsApp Business, email, spreadsheets and basic CRM or order-management tools.
Has good taste and an interest in design, stationery, gifting, weddings or luxury products.
Handles client information and sensitive family requirements with discretion.

Preferred Background

Candidates with experience in any of the following will be preferred:

Luxury retail or premium lifestyle brands
Wedding invitations, wedding planning or event management
Interior design, jewellery, fashion or designer boutiques
Hospitality, guest relations or high-end customer service
Personalised gifting, stationery or corporate gifting

What We Are Looking For

This role is suited to someone who takes ownership of every enquiry and believes that thoughtful communication is an important part of a premium brand experience. The ideal candidate should be proactive, dependable and comfortable balancing relationship management, sales coordination and operational follow-through.

Working Details

Full-time, work-from-office position
Based at Lachi’s office and showroom in Okhla Industrial Area, New Delhi
Compensation will be based on experience, communication skills and suitability for the role

How to Apply

Please share your updated résumé along with a short introduction covering:

Your current and expected salary
Your notice period
Your experience in customer relations, luxury retail, weddings or premium sales
Your current location in Delhi NCR

Application Email: [email protected]

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Commuter assistance
Internet reimbursement
Leave encashment

Education:

Bachelor's (Preferred)

Experience:

total work: 1 year (Preferred)
Customer relationship management: 1 year (Preferred)

Language:

English (Preferred)

Work Location: In person

Quick apply

Refine Your Search

guest service jobs in okhla, delhi, delhi

Customer Relationship Manager

Guest Service Associate

Reservation Executive

Guest Service Associate Gold

Service Associate

Customer Support Executive (CSE)

Senior Server / Guest Service Associate

Service Associate

General Manager

Reservations Sales Agent

Cashier

Guest Relations Manager

Receptionist

Guest Relations Executive

Guest Relationship Executive

Urgent Hiring: Receptionist / Front Desk Executive

Event Hospitality Staff

Guest Relation Executive

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Assistant General Manager

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